Our Terms & Policies

Copies of Sterling Gardens Hotel property rules, policies and other important documents are available at the front office desk. Be sure to review them upon arrival, as the information listed here is not all-inclusive and may vary slightly. Some of our rules and policies include the following:

Registration

To register, you’ll need to:

Sign our Motel Occupancy Agreement

Present a valid government issued picture ID for each adult (18+) guest

An additional deposit or valid credit card, to cover incidentals, may be required for cash paying guests.

Payment

Cash and major credit cards are accepted. An additional deposit or valid credit card, to cover incidentals, may be required for cash paying guests. Personal checks are not accepted. Each occupant is fully responsible for payment of all rates, taxes, charges, costs and fees associated with the studio/room where the occupant is registered. Additional payment is due in full, as described above, at each renewal.

Check-In/Check-Out

Check-in starts at 3 p.m. on your scheduled arrival date. Check-out is by 11:30 a.m. on your scheduled departure date. Office hours vary somewhat depending on occupancy, so please call the property directly for hours and check-in times. After-hours check-ins are available with prior approval.

Cancellation

If you need to cancel your reservation, please use the same method you used to make your reservation (sterlinggardenshotel.com, booking.com, etc.) or call the property directly. Reservations not cancelled in advance, in accordance to the properties cancellation policy, may be subject to fees and penalties. Contact the property directly for clarification on their cancellation policies.

Extending Your Stay

If a studio is available, you may request to extend your stay. Rates for additional nights or weeks are set by the property. An extension fee might apply if you make your request after 11:30 a.m. (check-out time) on your scheduled check-out date. Sterling Gardens Hotel reserves the right to deny the extension request for any reason.

Occupancy Limits

We offer four room layouts and maximum occupancy varies by room type:

• Standard Single: Two people (combination of adults and children)
• Deluxe Room: Two people (combination of adults and children)(Jacuzzi)
• Standard Double: Four people (combination of adults and children)
• Kitchen Suite:  Two people (combination of adults and children)

Parties of five or more will require two rooms, without exception.

Pets

Pets are allowed in selected rooms with a required deposit and size limitations persons with service animals do not require deposit by law.

Safety and Security

Sterling Gardens Hotel takes your peace of mind and personal safety very seriously. Our property is equipped with 24 hr. security cameras throughout the property

Property description

Sterling Gardens features an outdoor pool, a terrace, and barbecue grills. Public areas are equipped with complimentary high-speed wireless Internet access. This Las Vegas hotel also offers a picnic area and a laundry facility on site.

Property amenities

• Free Wi-Fi
• Cable TV with 100+ channels
• Laundry facilities
• Terrace
• Barbecue grills
• Outdoor Pool
• Picnic area
• Pool sun loungers

Room amenities

• Air conditioning
• Cable TV with 100+ channels
• Free Wi-Fi
• Private Bathroom
• Flat screen TV

Additional

• Fitness and recreation
• Barbecue grill(s) Picnic area Terrace
• Outdoor pool with Pool sun loungers

Fees and deposits

Pet Deposit-Amt.100.00    Pet Deposit-Duration per stay

Policies

24-hour front desk

Check-in time starts at 3 PM

Check-out time is 11 AM

Minimum check-in age is 18